Office: 46 Roseneath St, North Geelong
Opening Hours: Monday – Thursday, 9.00am to 4.00pm
Phone: (03) 5277 9993, Fax: (03) 5277 9994
Post: P.O. Box 1013 Corio 3214

ABN: 16 804 326 009 


After Hours Non Maintenance Emergency
Mobile: 0477 009 607


The Co-operative employs a manager and staff to carry out the day-to-day operations and to implement the decisions of the Committee of Management (CoM).  All staff are part-time employees and not members of the Co-operative.  Other than providing professional advice to the Committee, staff do not have voting rights, however, their input is vital to fulfilling the objectives of the Co-op.


  • Provides effective and equitable operation of the NGRHC in keeping with the established rules and policies of the Co-operative.
  • Implementation the strategies and actions outlined in NGRHC strategic/ business plans.
  • Ensures the Co-operative meets all regulatory and legal compliance requirements.
  • Works with the Committee of Management to manage the compliance of the Co-operative as a Registered Housing Provider.
  • Ensures effective management of staff and volunteers.
  • Guides the development and strengthening of the ‘Co-op community’ so that this focus remains the core of all activities.

The manager works 4 days a week – Monday to Thursday.

Communications and Member Engagement

  • Develops and implements effective communication with members and stakeholders for the benefit and development of members.
  • Compiles monthly Co-op Connections and updates all social media.
  • Communicates effectively to ensure all members understand the operations and values of the Co-op
  • Networks with members to connect them to services which enable community capacity building.

The communications and member engagement employee works 2 days a week – Tuesday and Wednesday.

Tenancy Support

  • Monitors rents and maintains accurate and current rental and tenancy records.
  • Manages tenancies and maintenance of the Co-op properties.
  • Assists the Asset Management Sub-Committee with annual review of members housing status and requirements.
  • Conducts property inspections and instigates improvements to assist members and the Co-op to maintain a high standard of property value.

The tenancy support employee works 3 days a week – Tuesday to Thursday


  • Provides administrative support to the manager and other Co-op staff.
  • Expedites responsive maintenance requests
  • Expedites cyclical maintenance in regards to gutter cleaning, heater services and smoke detector testing.
  • Co-ordinates mail outs to the membership.
  • Maintains the register of member attendances.

The administration employee works 2 days a week – Wednesday and Thursday